Amazon T-mobile G1 question..

[FP1988]

If i purchase my G1 with Amazon.com and I have any issues such as creaking screen or just defective in anyway.. Would i send it to T-mobile or Amazon.com??

 

[benmarvin]

I have purchased a Blackberry through a 3rd party retailer before and when I had warranty issues, I called T-Mobile. They are super nice, they'll walk you through some basic troubleshooting stuff and ask a bunch of questions, but if it's a warranty issue, they will send you a new phone and get you to swap out your SIM and send the old one back and I believe only charge you for the shipping.
Unless it was under like 7 or 14 days and you're looking for Amazon to give you a full refund.

 

[dkaufman1]

From Costco (which has it cheaper now than Amazon) to a Tmobile mall kiosk, once you start paying Tmobile for service they handle the rest. I have personally experienced this time and time again. They do get top customer service ratings for cell phone carriers. Not saying that makes them "awesome" but I like to say, "their script is less annoying and better suited to quickly dealing my needs, they have good script writers and trainers."

 

[FP1988]

Wow thanks guys!

I did not know about the costco deal, will head over there later this week thanks for the heads up.

 

[dkaufman1]

Make sure you have the coupon...from their flyer. Search costco, in this forum for the one I am referring too. It was scanned in to show it off.