Hi Welcome to Android Forums! Thanks for taking the time to join these forums. As to your issue I'd scroll down this list Android Tablets & MIDs - Android Forums for your tablet and check in with the folks there as they'd be more familiar with your specific device.
You might want to include details like where you're seeing this issue eg. During initial setup, or adding a 2nd account. Including errors you're getting when trying to complete the process in question would be good information to have, as well as a description of what you're trying to do that's resulting in the error you're inuring about.
Thanks for stopping in to say hello. I hope you find the answers you seek and please enjoy your stay
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