A
al14807
Guest
Hi everyone please help me out if you can, it would be much appreciated!
As by the title I'm sure a lot of us are facing this more common than you think issue, and sorry that this comes across as a bit of a rant. It's just there seems to be no explanation as to why this happens in which your phone shouldn't just one day decide to remove an entire year or two of important events documented. I know I should have backed it up. But my phone doesn't get recognised by the kies software and my Drop Box has been full for a while and I haven't encountered this issue since changing over phone to my current S4.
The story goes that I have had two Samsung phones in the last three years. When I swapped over from a S3 to a S4 I ended up with two camera folders. Photos from my old phone and another folder for the new photos. Now at some point last year I went to check my gallery to show a photo to someone when I noticed the whole camera folder disappeared, I was able to find they were all in my DCIM folder in 'My Files' and for some reason the camera must changed the storage from internal to the SD card.
Now fast track to today.... I went to show someone a picture from my phone from a couple weeks back and went to the Camera folder with all my new photos (it has 200 photos - not a lot but still important) and all the photos inside were black with the broken image thumbnail for everything!
I went to the DCIM folder and nothing was there except for all the really old photos from my old phone. I restarted my phone, went back to the Gallery app and this entire Camera folder was gone! Like it never existed and only the old Camera folder was there except these new photos I had taken from the last 3 days or so were in this folder which they should've been in the other 'new photos' camera folder.
I got the ES File Explorer app and clicked the 'show hidden files' and the only trace I could find of these missing photos were in a hidden '.thumbnails' folder inside the DCIM folder - which all my photos and missing photos are here except they are all just thumbnails and blurry.
If someone could please provide a way to locate the actual files (and not the thumbnails) and let me know on a way to copy/export them from my phone so I can back them up on an external hard drive and learn my lesson to back up always. You'd would be an absolute life saver!!!! I'm not extremely tech savvy but if someone has a solution I will be prepared to try it or get my more savvier friends to have a go.
As by the title I'm sure a lot of us are facing this more common than you think issue, and sorry that this comes across as a bit of a rant. It's just there seems to be no explanation as to why this happens in which your phone shouldn't just one day decide to remove an entire year or two of important events documented. I know I should have backed it up. But my phone doesn't get recognised by the kies software and my Drop Box has been full for a while and I haven't encountered this issue since changing over phone to my current S4.
The story goes that I have had two Samsung phones in the last three years. When I swapped over from a S3 to a S4 I ended up with two camera folders. Photos from my old phone and another folder for the new photos. Now at some point last year I went to check my gallery to show a photo to someone when I noticed the whole camera folder disappeared, I was able to find they were all in my DCIM folder in 'My Files' and for some reason the camera must changed the storage from internal to the SD card.
Now fast track to today.... I went to show someone a picture from my phone from a couple weeks back and went to the Camera folder with all my new photos (it has 200 photos - not a lot but still important) and all the photos inside were black with the broken image thumbnail for everything!
I went to the DCIM folder and nothing was there except for all the really old photos from my old phone. I restarted my phone, went back to the Gallery app and this entire Camera folder was gone! Like it never existed and only the old Camera folder was there except these new photos I had taken from the last 3 days or so were in this folder which they should've been in the other 'new photos' camera folder.
I got the ES File Explorer app and clicked the 'show hidden files' and the only trace I could find of these missing photos were in a hidden '.thumbnails' folder inside the DCIM folder - which all my photos and missing photos are here except they are all just thumbnails and blurry.
If someone could please provide a way to locate the actual files (and not the thumbnails) and let me know on a way to copy/export them from my phone so I can back them up on an external hard drive and learn my lesson to back up always. You'd would be an absolute life saver!!!! I'm not extremely tech savvy but if someone has a solution I will be prepared to try it or get my more savvier friends to have a go.