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Android auto help

Famine52

Newbie
So I have the galaxy s7 and I'm supposed to be able to get my phone to connect to my 2016 honda civic using android auto but unfortunately it's not connecting. I've called everyone I'm supposed to call and of course honda is saying it's on Samsung and Samsung is saying it's on honda. My question is if anyone has encountered this and if so did/how did u fix this?
 
So I have the galaxy s7 and I'm supposed to be able to get my phone to connect to my 2016 honda civic using android auto but unfortunately it's not connecting. I've called everyone I'm supposed to call and of course honda is saying it's on Samsung and Samsung is saying it's on honda. My question is if anyone has encountered this and if so did/how did u fix this?

My humble suggestion is, since your auto is so new, call your salesman and make an appointment with him/her to bring your car in and have him/her either connect it for you or show you how to do it. It's pretty cool once you're all tied in.
 
My humble suggestion is, since your auto is so new, call your salesman and make an appointment with him/her to bring your car in and have him/her either connect it for you or show you how to do it. It's pretty cool once you're all tied in.
It is cool I had it on my old phone and I enjoyed it very much. Thus y I want my new phone to be able to do it. I did go down to my local honda and told them what was going on and even showed them so they had me reset my phone, nothing happened so they had never reset my car computer, again nothing happened so they had me factory restore the computer, again nothing changed so they told me it was my phone so I called Samsung told them what was going on and I was told that there is no reason on the phone side for it to not be working and that it must be on Hondas end. I'm guessing that the firmware of ether the car or the phone needs to get updated so that they can communicate with each other but I'm not sure.
 
According to Google, auto is compatible with the 2016 Civic. Are you able to pair the phone successfully to the car in any fashion?

My wife has an S7 and she's got some issues with streaming audio in the car, even though the hands-free system connects immediately. (2011 Mitsubishi)
 
According to Google, auto is compatible with the 2016 Civic. Are you able to pair the phone successfully to the car in any fashion?

My wife has an S7 and she's got some issues with streaming audio in the car, even though the hands-free system connects immediately. (2011 Mitsubishi)
The only connection I'm able to sustain is the bluetooth connection. The android auto connects for between 5 and 30 seconds then fails. As I'm connected to Bluetooth as long as I'm in that audio source I'm able to stream music audio files Google maps and take phone calls but if I'm in let's say FM mode I'm no longer hands free cause all audio compatability is no longer avaliable till I switch back to Bluetooth mode.
 
According to Google, auto is compatible with the 2016 Civic. Are you able to pair the phone successfully to the car in any fashion?

My wife has an S7 and she's got some issues with streaming audio in the car, even though the hands-free system connects immediately. (2011 Mitsubishi)
By the way thanks for the look up. I've done some research myself and aside from bringing me here it seams like the civic is compatible with s6 or older as well as the iphone6 or older with some spotty cases if a handful of the "7 series" working and thatsee what is leading to both parties pointing fingers at the other.
 
I was reading through the setup instructions and I also noticed on the video that there was a TOS you had to accept. If you didn't, or declined, you might have a permissions issue. I'd go to settings>applications>permissions and see if you've denied something inadvertently.
 
I was reading through the setup instructions and I also noticed on the video that there was a TOS you had to accept. If you didn't, or declined, you might have a permissions issue. I'd go to settings>applications>permissions and see if you've denied something inadvertently.
So I went through and checked all the permissions and activated the few that where set to no I also updated the phone (47 mbs or something like that) then whent back to my car and still nothing.
 
Dang, I was hoping ... :(

Ok, well the next step would be to see if Android Auto works with different variables. If you know someone else who has a compatible phone, try pairing their phone to your car and see if it works. Conversely, if you know someone with an Android Auto enabled vehicle that's not a Honda, then maybe you could pair your phone so see if the S7 works there.

Since Honda and Google seem to be pointing fingers, I'd not expect much help unless you want to make a big deal with both mega-corporations. I've found that in dealing with big companies, you have to scream until your blue in the face and talk to at least 5 reps until you get an answer. And no, I'm not making a joke. I've had similar dealings with Toshiba, Westinghouse, AT&T, Dell ... it's definitely not funny.

As I said, my wife's S7 Edge has some odd behavior with her car, but it's 5 years old, so I really wouldn't expect a 2016 phone to be completely compatible. That said, my Nexus 6 running stock Android 6.01 has no problems with her car, so it probably is something on Samsung's end that's just two lines of code short of a program. ;)
 
Dang, I was hoping ... :(

Ok, well the next step would be to see if Android Auto works with different variables. If you know someone else who has a compatible phone, try pairing their phone to your car and see if it works. Conversely, if you know someone with an Android Auto enabled vehicle that's not a Honda, then maybe you could pair your phone so see if the S7 works there.

Since Honda and Google seem to be pointing fingers, I'd not expect much help unless you want to make a big deal with both mega-corporations. I've found that in dealing with big companies, you have to scream until your blue in the face and talk to at least 5 reps until you get an answer. And no, I'm not making a joke. I've had similar dealings with Toshiba, Westinghouse, AT&T, Dell ... it's definitely not funny.

As I said, my wife's S7 Edge has some odd behavior with her car, but it's 5 years old, so I really wouldn't expect a 2016 phone to be completely compatible. That said, my Nexus 6 running stock Android 6.01 has no problems with her car, so it probably is something on Samsung's end that's just two lines of code short of a program. ;)
So I was able to pair my sisters iPhone 6s to my car no problems as well as my brothers s6 I decided to go to another honda dealership today that was less busy and they actually helped me out. It seams as though upermanagement of honda prefers apple over Samsung so they tend to make the iphones compatible quicker than androids and because of that there are a few key things that are yet to be compatible on my s7. I was informed to just keep checking a website and some time in the next 3 months or so honda should be releasing an update to the software and firmware to make me car be able to talk to my phone. Till then I'm just going to need to deal with Bluetooth.
 
I have a '16 Honda Accord and had trouble connecting my S7 to Android Auto. I had previously been using Apple CarPlay with an IPhone 6S+. I was using microUSB cables I had lying around the house. Android auto fired right up when I used the OEM cable. I think it was the difference between charge cables and charge/sync cables.
 
So you're saying this has works only with the phone tethered to the car and not through Bluetooth?
 
So you're saying this has works only with the phone tethered to the car and not through Bluetooth?

Correct, phone has to be plugged in and in the right USB jack. Mine is in the dash under the radio. The one I have in between the seats won't work. If you want to use Bluetooth, it will work for phone calls and text alerts but not though Android Auto. It'll just be the Honda head unit connection.
 
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