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Help Android. Incallui

H

HybridMoon

Newbie
Hello and thanks for any information you may have to share with me.

I am aware that the incallui is a core system process for calling.

I have noticed this 'incallui' process being utilized by a family member. Not a huge concern whatsoever. That's what the phone is for--making calls.

What does concern me is: as the primary account holder I am diligent about checking my T-Mobile BILL (not call logs on the actual phone) and there are no records on the bill that coincide with the use of the recent occurrences of 'incallui.' TMobile usually gives very detailed call records and reports even an accidental dial of which you quickly hang up on.

Why is that and how is that possible if this process is used only during ACTUAL phone calls? Why is it not reflected on my TMobile bill and account usage? Under what circumstance would my carrier not record that information?

I have not had any success locating any information as to what this is or why that may happen.

Any clarification is greatly appreciated!
 
HybridMoon said:
'incallui' process being utilized by a family member
Click to expand...

I'm not entirely sure what you mean by this, can you expand.

From a quick google, incallui just seems to be the process that controls what you see/what happens when you're making a call. I'm wondering if this relates to any time the dialer or contact app is open though?

What are your concerns exactly? That you're going to get billed incorrectly etc?
 
To clarify, this record appears on a timeline of app activity.

I was wondering the same thing, but from what I've read online (and please correct me if I'm wrong--I'm just here to get a solid answer) this process is supposedly when a call is in progress and not on the dialer or anything else. Contacts show up in the phone's usage appropriately before the incallui appears, if that helps.

My exact concern is what the hell is it? I am not technologically savvy in any way shape or form, but I do care about how a device I am paying for manages to record in-call usage when there is no activity reflected. I worry why the account history doesn't reflect this.

Is it sending out spam calls or creating any unauthorized activity through this system process? Perhaps somebody using a calling card outside of our provider? Or maybe it is indeed in the midst of an arbitrary function and there are no calls in progress. Has the phone grown a mind of it's own and has decided to no longer obey the human?

Besides not knowing if either of these outcomes are possible, I want to know if this is due to the phone user's actions, or if it is the system process itself that is responsible for how it shows it's activity.
 
I can't say why it's doing it exactly, but if nothing is on your bill, I wouldn't be overly concerned by it.

It's not something I've come across and not much comes up when I google it, but it seems other people have had similar questions with no conclusive answer. It doesn't seem like anything nefarious anyway and if it's not showing on your bill, it's fine.
 
Thanks for your answer. I think you're most likely right but there is one more issue I'd like to address.

For what it's worth, I have received spam calls from local, real numbers in the past and upon returning the call, a real person from my area would answer and say they never made any call to me (I sent them screencaps from the call for proof but on their end they never had a record).

I wondered if this process could be related to any sort of hacking like that maybe on this person's phone.

If it is a user action or if it is arbitrary I can accept that as well but I would like a definitive answer to rule out anything nefarious. ;)

And thanks so much for pondering over this with me.
 
Posting because I found the answer and want to provide it for anyone else with the same issue in the future.

If your Google history is set to record all phone activity, you will notice this if you receive any calls while utilizing an app.

Whether you answer the call or reject it, the process will be recorded on your Google account.

It was the case of my family member who was rejecting calls while using an app. Hence it didn't show up on my carrier's usage website.

No nefariousness at all. Kind of boring, actually. But good!
 
HybridMoon said:
Posting because I found the answer and want to provide it for anyone else with the same issue in the future.

If your Google history is set to record all phone activity, you will notice this if you receive any calls while utilizing an app.

Whether you answer the call or reject it, the process will be recorded on your Google account.
Click to expand...

Thanks for returning with the answer!

I wasn't even aware Google recorded your phone history, it's not something I've seen via my account panel, but I'll have another look tonight and see if there's a record of calls made etc.
 
Well, hey. I feel closer to finding out answers on this now that I have read your posts. However, I still have concerns. I have seen calls & messages on google activity, which don't match up at all with my carriers usage details. Because I am having a trust issue with my partner for a couple years, this is a red flag. Deleted texts & calls on the actual phone do show up on the carrier usage. However, on google there are additional calls & texts that show up which are totally out of sync with the carriers usage details. I have seen this with originally an HTC & now a Samsung Galaxy. Ate these unsupported apps, ie: callui, a way to talk with someone secretly?

I also have not seen a detailed call or text log on google acivity. Am i missing something? I just want someone to help me understand.

This is almost as confusing as trying to get answers on how to read the google timeline!!! LOLOLOL.

I APPRECIATE ANY HELP I CAN GET! Thank you, thank you!
 
Juliana Mark said:
Well, hey. I feel closer to finding out answers on this now that I have read your posts. However, I still have concerns. I have seen calls & messages on google activity, which don't match up at all with my carriers usage details. Because I am having a trust issue with my partner for a couple years, this is a red flag. Deleted texts & calls on the actual phone do show up on the carrier usage. However, on google there are additional calls & texts that show up which are totally out of sync with the carriers usage details. I have seen this with originally an HTC & now a Samsung Galaxy. Ate these unsupported apps, ie: callui, a way to talk with someone secretly?

I also have not seen a detailed call or text log on google acivity. Am i missing something? I just want someone to help me understand.

This is almost as confusing as trying to get answers on how to read the google timeline!!! LOLOLOL.

I APPRECIATE ANY HELP I CAN GET! Thank you, thank you!
Click to expand...

I'd Have to wonder about 3rd party apps such as Hangouts dialer, talkatone , etc....

A
 
I was under the assumption that someone was using this app/system as spyware. My phone always heats up when apps is activated. I knoe that someone has been hackinf my phone over the past few months which has been a nightmare. Plus I have Google about 75 percent of the systms apps which is bloatware and there is no clear definit answer for this app/system. Though I would say that his/hers response does seem very plausible that it's a interruption while receiving a phone call while using a app. Thought I seem on my Google app/system activates randomly and not during phone calls
 
HybridMoon said:
Hello and thanks for any information you may have to share with me.

I am aware that the incallui is a core system process for calling.

I have noticed this 'incallui' process being utilized by a family member. Not a huge concern whatsoever. That's what the phone is for--making calls.

What does concern me is: as the primary account holder I am diligent about checking my T-Mobile BILL (not call logs on the actual phone) and there are no records on the bill that coincide with the use of the recent occurrences of 'incallui.' TMobile usually gives very detailed call records and reports even an accidental dial of which you quickly hang up on.

Why is that and how is that possible if this process is used only during ACTUAL phone calls? Why is it not reflected on my TMobile bill and account usage? Under what circumstance would my carrier not record that information?

I have not had any success locating any information as to what this is or why that may happen.

Any clarification is greatly appreciated!
Click to expand...
I was recently arrested and although i thought my device went to jail with me.. Upon my release i found out it didnt. So i was arrested around noon but around 7pm to 10 pm that code came up 9 times...seems as though..my local law enforcement was busy...although the police stole and kept my phone. Which isnt paid for yet...wyet...when filing a claim with insurance about my stolen phone...they blindly back the police..they do not care if your phone was stolen with out a warrant by the police...apolice...according to the insurance company they are above the law...the insurance carrier being who ever tmobile uses
 
Juliana Mark said:
Well, hey. I feel closer to finding out answers on this now that I have read your posts. However, I still have concerns. I have seen calls & messages on google activity, which don't match up at all with my carriers usage details. Because I am having a trust issue with my partner for a couple years, this is a red flag. Deleted texts & calls on the actual phone do show up on the carrier usage. However, on google there are additional calls & texts that show up which are totally out of sync with the carriers usage details. I have seen this with originally an HTC & now a Samsung Galaxy. Ate these unsupported apps, ie: callui, a way to talk with someone secretly?

I also have not seen a detailed call or text log on google acivity. Am i missing something? I just want someone to help me understand.

This is almost as confusing as trying to get answers on how to read the google timeline!!! LOLOLOL.

I APPRECIATE ANY HELP I CAN GET! Thank you, thank you!
Click to expand...

Hey friend, my sincere apologies. I've been in that boat before and I know how much it hurts and messes you up.

I would second what another person mentioned--if there are no call records that match with what activity you are seeing in google (and you're 100% POSITIVE that the activity you see on google is without a doubt a record of existing calls and messages), then you may want to consider possible use of third-party calling/messaging apps, such as WhatsApp.

There has been some conflicting evidence between us as to what callui is; I found that it occurred when a call connected in use of an app--any app. But others mentioned different instances that may or may not support your doubts--Night Zombie also mentioned the possibility of malware, which I'd guessed as well, but we didn't find any evidence to support/dispute this theory.

I go off-topic here to offer some support. I mention your certainty because of what going down the road that even a single seed of doubt does to you, and if you're going to stand by your distrust then make sure it is objective and not spurred on by paranoia!

Google activity is a great resource, but you need to do more research besides relying on it alone otherwise you end up here, wondering. There are other apps you can use/check to verify whatever usage you see on google. You can also get creative and see what you can do about restoring backed up data that may have been "accidentally" deleted. Time consuming to figure out, but well worth it if you can get your hands on the actual phone for a while. If the person is sincere about earning your trust again, it should be no problem for them to let you borrow the phone and check what you need (if they get angry and refuse then there's your answer). I found out I restored the data backed up on the sim card (I think? lolol) and got the cold, hard proof. If the person doesn't have any backup data, then set it so it starts making regular back-ups and check it as needed to verify what you see on google. Another possibility that I can't really condone, but worked for me in the past proving another instance (I was Sherlock Holmes, I tell you, it happened so much to my young and very stupid self) is installing a keylogger or screenlogger on the offending device so you can monitor exactly what is happening on the phone. Again I do not condone this if this is not a device you purchased yourself or is not under your name. I did it only because it was MY laptop he was cheating from.
 
I’m trying to figure out the appearance of
Used com.android.incallui on google activity as well.. not my device and not comparing it to a phone bill... I see that it could possibly be a hardwire for the phone when making calls for screen detection and such and I also see that someone else said it’s possible it’s showing up because the calls are coming in while using an app on the phone... all makes sense but my issue is that when matching up the times it shows in google activity to the call log is the calls are outgoing and also are just now appearing in the google activity when the same device has been used for a few weeks and I know calls are being made but it doesn’t show the incallui until recently.... any idea why?

Also another question within a question, I also see ztefingerprints on occasion in google activity but the phone doesn’t have a lock at all on it?
 
Ok I am going to try my best from my research and understanding is that Samsung has updated their system to system UI and that is indeed what we are seeing,(com.Samsung.android.incallui) and (Used com.Samsung.android.messaging) and (Used com.samsung.android.dialer). Ok so I was told that anytime you touch the dial pad these will register but whats makes more sense is when we dial and call and then engage in it registers as above, then when you are using text messaging the messaging one shows up... Now for the not showing up on your carrier cell phone bill I have Sprint/Tmobile and nope it doesn't show up there and that I do believe is because the person is using a 3rd party phone and texting app that the only other explanation. So the lady above being concerned about her husband maybe should be. I have read many say oh its nothing just the nuts and bolts of out dialer paid dont worry about it. HaHA this is new to me and I know my guy talks to his ex's and others like a sneaky snake behind my back, So I do believe its some hidden agenda going on with a third-party app. APk is what my sneaky boyfriends has! I could have a little wrong but not too much. any knowledge to enlighten us would be great!! Thank you. I hope this may help someone. until we hear something official.
 
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