Animal crossing - this item is not compatible with your device

[sinqbad]

When I go to the new animal crossing this message pops up, I'm on Android 7 and I couldn't find any non-compatibility issues. The thing is is that it says it would work on my same phone but on Android 6. My tablet is Android 7 and it works on that.

Now my phone is rooted which is probably the culprit but even using Magisk core modules still doesn't change it. The weirdest thing is that when I search for it on the Play store it doesn't show up, I had to google to find it.

 

[mikedt]

I can't find any apps or games called "animal crossing" on Google Play either. Are you sure that's the correct title, and who's the developer or publisher?

 

[sinqbad]

I can't find any apps or games called "animal crossing" on Google Play either. Are you sure that's the correct title, and who's the developer or publisher?

https://play.google.com/store/apps/details?id=com.nintendo.zaca&hl=en

This is the one. I can find it through google (in firefox) then open it in the app, but when I search for it it doesn't come up.

 

[mikedt]

OK, well that's apparently incompatible with any devices I have, or had, currently registered to my Google account.

Well Andy OS is an Android emulator, running on laptop, Onda Obook 20 is a tablet, and the Samsung was a Note3 I borrowed when I was in the UK a couple of years ago. Incompatible apps and games will not show up when searching the Play Store itself.

Maybe worth you shooting an email to Nintendo about it.

 

[Mikestony]

Hmm, best I can figure is it may take some time to be compatible with your current rooted device as the game was just updated less than a week ago.
https://ac-pocketcamp.com/en-US/site/faq

Note: Some devices may not be supported.
For more information regarding your specific device, please see the manufacturer's official website.
It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of Android OS.

Emphasis mine.

Otherwise as @mikedt stated, shoot Nintendo an email:
ac-pocketcamp-support@nintendo.co.jp

 

[mikedt]

FWIW I did find the Chinese version in the Oppo app store, and it does run on my R9 Plus no problem.

 

[Mikestony]

FWIW I did find the Chinese version in the Oppo app store, and it does run on my R9 Plus no problem.
View attachment 126316

Looks like some of the spam we've been getting lol

 

[mikedt]

Looks like some of the spam we've been getting lol

I'm very used to seeing Chinese everywhere of course.

The description basically states "Nintendo simulation game with a high degree of freedom. Official version, does not need Google Services. Does not need internet but play maybe slower.".

BTW I think Nintendo have only just recently started releasing their games in China.

 

[Hadron]

I don't think Android 7 is the issue anyway: it told me it was compatible with my Note 10.1 (2014) which is running 5.1 and my Pixel 2 which is running 8.0.

However, it said it was incompatible with my old HTC One M7, which is running 5.0.2. It's possible root is the issue there, since that's the only one of those devices that is rooted, but other apps that I know check for root show as compatible with it even though they would refuse to run if I installed them, so I'm not convinced.

 

[chanchan05]

Weird. It says it's incompatible with my S7 Edge Duos on 7.0.... But on setting the reviews to show those from users with an S7 Edge, there are some who play.

 

[sinqbad]

So I sent to a nintendo but I'm not sure if I should expect a reply.

I don't think Android 7 is the issue anyway: it told me it was compatible with my Note 10.1 (2014) which is running 5.1 and my Pixel 2 which is running 8.0.

However, it said it was incompatible with my old HTC One M7, which is running 5.0.2. It's possible root is the issue there, since that's the only one of those devices that is rooted, but other apps that I know check for root show as compatible with it even though they would refuse to run if I installed them, so I'm not convinced.

I have a previous profile that saved on google play (Android 6.0.1) on the same phone that was rooted using Magisk and it says it's compatible with that so I'm seriously confused whether it's root or android 7.