ANS UL 40 has a Trojan Dropper Agent that is pre-installed from the factory into the System Update A

[r d]

ANS UL 40 has a Trojan Dropper Agent installed in System Update App (Wireless Update) as defined by Malwarebytes, and Norton Mobile Security, along with Macafee had detectected it as a High Threat Risk. They advised to Disable the app. However this app cannot be disabled unless somebody knows how because the option is greyed out. I even tried to email ANS (American Network Solutions) about this and the Postmaster(Gmail) sent me back a response that info@americannetworksolutions.com could not be found; as this is the email address listed on their website. Anybody have any suggestion?

Thanks,
RD

 

[lunatic59]

Considering they haven't updated the website since 2016 and that the devices only seem to be available on Amazon and eBay, are you sure they are still in business?

 

[r d]

They are still in business as I just found out that they are located in New York and only have 2 employees, and they have been in business for 6 years. Still trying to find out from them what they plan on doing about it. Their phone number is 631-617-5055 and Phillip Christopher is the C.E.O.

 

[Dannydet]

Since it's greyed out it is a system app and cannot be removed. Check the device administrator settings and disable from there if you can.
You may need to root the device to remove it.

 

[Rickkrockstar]

Problem solved,
It's not a Trojan, it's just ads built into the Launcher, replace it with an ad free launcher from play store. That's all.