• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

AntiVirus blocking install

Perrorist

Newbie
I have a Samsung Galaxy Note 10+ and I have an install from Huawei (Huawei Health) that is being blocked by AntiVirus because it didn't come from PlayStore. Despite allowing the browser to be excluded from checking in Settings I'm still receiving the same message. How do I get around this?
 
Uninstall the anti-virus altogether, Android devices do not have the need for such apps as they are nothing more than snake oil. Ask any number of members here and they'll tell you the same.
Remove the app and install your health app.
 
If you're facing issues with your antivirus blocking an app installation from a source outside the Play Store on your Samsung Galaxy Note 10+, here are some steps you can take:

  1. Disable Antivirus Temporarily: Temporarily disable your antivirus or security app before installing the Huawei Health app. Once the app is installed, you can re-enable the antivirus.
  2. Allow Installation from Unknown sources: Check if your device is set to allow installations from unknown sources. Here's how you can do it:
    • Go to your device's Settings.
    • Navigate to Biometrics and Security or Security.
    • Look for the option called Install unknown apps or Install from unknown sources.
    • Find the browser you're using (e.g., Chrome) and make sure it is allowed to install apps.
  3. Download from Trusted Sources: Ensure that you are downloading the Huawei Health app from a trusted source. Sometimes, downloading apps from unofficial websites can lead to security risks.
  4. Check for App Restrictions: Some devices have additional security features that may restrict the installation of apps not from the Play Store. Check your device's settings for any app installation restrictions, and disable them if necessary.
  5. Use an Alternative Browser: If you're using a specific browser for downloading the app, try an alternative browser. Sometimes, the antivirus settings for one browser may not apply to another.
  6. Scan the APK File: If you've downloaded the Huawei Health APK file from a reliable source, you can use your antivirus app to scan the APK file for any potential threats before installation. This might help in ensuring the file is safe.
  7. Contact Antivirus Support: If the issue persists, you may want to contact the support for your antivirus app. They might provide guidance or offer a solution specific to their software.
Remember, while it's essential to take precautions, installing apps from unknown sources can pose security risks. Only download apps from reputable sources to ensure the safety of your device and personal data.
 
The antivirus program turned out to be AVG, which I don't recall ever installing. When I force-stopped it, it restarted itself. It also ignored my browser setting. In the end, I deleted it and the installation went ahead seamlessly.

Thanks for all your help.
 
Malware, trojans, etc. but never a virus.
I think you misunderstand the "virus" part of "anti-virus". It's true that, strictly speaking, trojan horses (for example) are not viruses. But the "virus" in "anti-virus" does not use the strict meaning of the term! "Virus", in-context, simply means "malicious software". Malicious software are trojan horses, classic viruses, etc.

That, or I'm missing something here.
 
Last edited:
Back
Top Bottom