Peaches037
Well-Known Member
I need help.. All the the apps including the pre installed disappeared without cause. Did a factory reset and it didn't work.. Am able to text and read an email only.. Is there something else I can do? Thanks
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Help Applications disappeared
- Thread starter Peaches037
- Start date
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- htc one x
Can you still see them in the installed apps menu via settings > apps.
Unless you've done something, there's no way apps would uninstall themselves. Are you rooted?
Unless you've done something, there's no way apps would uninstall themselves. Are you rooted?
Peaches037
Well-Known Member
No not rooted and the pre installed apps are there in settings, and but I can't do anything else..
benitorios
Member
Perhaps you can try one of these:
- if you're running Sense as launcher, clear data and cache for the HTC sense application. Reboot the phone as well if needed.
- if using a 3rd party homescreen replacement (Apex, Nova, etc.), check that you haven't accidentally hidden any apps from the app drawer. Also, try deleting cache and data for Apex/Nova/etc.
Hope this helps somehow.
- if you're running Sense as launcher, clear data and cache for the HTC sense application. Reboot the phone as well if needed.
- if using a 3rd party homescreen replacement (Apex, Nova, etc.), check that you haven't accidentally hidden any apps from the app drawer. Also, try deleting cache and data for Apex/Nova/etc.
Hope this helps somehow.
Peaches037
Well-Known Member
Thank you very much.. I will try that
Peaches037
Well-Known Member
Did a factory reset again and I still can't fix it.. I can't open my app drawer..
benitorios
Member
Mmmm, if even a factory reset didn't help, I'm a bit stumped as to what could be the problem, especially since you're running stock. Looks like a firmware bug to me and I'd advise having the seller or HTC support look into it.
Peaches037
Well-Known Member
I will give HTC support a call.. I don't know what else to do..
You could try an RUU? It's an exe file ran from your PC that installs the factory default software on your phone.
What's your exact software version?
What's your exact software version?
Peaches037
Well-Known Member
4.0.4.. I can get that file from the HTC website?
That's the android version, your software version will be something like 2.xx.xxx.x, you get it from Settings -> About Phone.
Peaches037
Well-Known Member
I returned the phone and got my kid a gs3..And I was over charged big time.. I may cancel my contract because of this