two days ago i got up and my apps were gone from home screen only thing there was facebook---i managed to get it fixed today through an android chat by downloading smart tudor app and letting him do it---thats why i googled this place so now you all can help my dumb ass because i am new to smart phones --finally parted with my flip cuz wife kept making fun of me-------anyway has anyone else had this problem and how did you fix it? the support chat guy was not sure what caused it .