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Are you seeing Red, or is it just me?

ShanDroyd

ShanDroyd

Well-Known Member
My ChromeCast seems to have quite a red tint to the picture quality. It seems more red on the home screen and especially while watching a Netflix video. I exchanged my ChromeCast for a new one, and same problem. I have 2 TV's in the house, and same problem on both TV's.
Both televisions are lower end quality TV's ( Dynex/Insignia ), and only have 1 HDMI port on each.

I have tried powering the ChromeCast with the external charger, and via the USB port off the TV. I have tried it with and with out the HDMI extension cable with no luck.

I tried adjusting the colors on the TV ( turning down the red and adjusting the tint / hue) with no luck

any thoughts or suggestions?:confused:
 
ShanDroyd said:
My ChromeCast seems to have quite a red tint to the picture quality. It seems more red on the home screen and especially while watching a Netflix video. I exchanged my ChromeCast for a new one, and same problem. I have 2 TV's in the house, and same problem on both TV's.
Both televisions are lower end quality TV's ( Dynex/Insignia ), and only have 1 HDMI port on each.

I have tried powering the ChromeCast with the external charger, and via the USB port off the TV. I have tried it with and with out the HDMI extension cable with no luck.

I tried adjusting the colors on the TV ( turning down the red and adjusting the tint / hue) with no luck

any thoughts or suggestions?:confused:
Click to expand...
maybe it has something to do with your router not casting signal correctly. I doubt it but maybe
 
I did go into Best Buy and complained a bit to the geek squad after exchanging the unit, and the guy "googled" up that problem, and did find quite a few complaints about a reddish color problem, but had no resolve for me.
 
Long shot or maybe not - strong flashlight, magnifying glass if needed - take a look at the pins inside your hdmi port, make sure they're all straight and that none have jumped the track, touching a neighbor.

They're just spring loaded, riding in little plastic tracks.

While not a common problem, it's common enough and I've had a number of people on hdtv forums thank me for the solution when facing hdmi weirdness.

I'm not saying that's it, it's probably not - but if it were me, I'd check that.

Easy to fix by GENTLE persuasion with an eyeglasses screwdriver, TV must be off.
 
fredphoesh said:
Hi.
It's my second one... Both have red hue shadows... On any tv.
Click to expand...

:(

It well and truly sucks that quality control in consumer electronics today means just meet the minimum and accept returns because it's cheaper that way.

A bad batch or two can end up in one region and returns just nets you another copy from the bad batch.

You've probably already thought of this but I'll toss it out there anyway -

Of my two TVs, one sets up pretty standard, the other is fancy.

On the fancy one, you adjust color for each input - right down to RGB balance in an advanced menu. If you have that and forgot (I often do so nothing personal implied) maybe worth checking out.

On my more simple setup, a basic LCD (good but basic) the settings for contrast and brightness are actually backwards from each other - iow, they're mislabeled.

That's surprisingly a terribly common practice with a lot of TVs because they think that people don't understand those terms.

If you do understand though and you're like me, you've probably spent forever not getting colors right because you (I) thought that the contrast/brightness baseline was as good as possible before going to color adjustments.

I found that I got far better color when I revisited those controls with a mental override of those settings.

And also see if HDMI black levels can be adjusted - and dynamic contrast turned off.

Nothing you can do about defective units but if it's past the return/exchange dates, maybe some of the above can help.

Probably you've tried all that but there it is just in case.

Best luck my friend! :(
 
EarlyMon said:
:(

It well and truly sucks that quality control in consumer electronics today means just meet the minimum and accept returns because it's cheaper that way. (
Click to expand...

Thanks for the response...
What I've noticed is its almost imperceptible at times and bad in others, not physically related, kids, connections etc. What I have noticed is its often more apparent at the start of a session... May be the device is warming up physically, I'll test it out wtr that. My chromecast is USB powered by TV, so goes off when tv is off.
 
fredphoesh said:
Thanks for the response...
What I've noticed is its almost imperceptible at times and bad in others, not physically related, kids, connections etc. What I have noticed is its often more apparent at the start of a session... May be the device is warming up physically, I'll test it out wtr that. My chromecast is USB powered by TV, so goes off when tv is off.
Click to expand...

Interesting - mine is the opposite.

It's wired to the wall and I have HDMI-CEC on my TV.

I select casting in Netflix and it powers up my TV.

Hmmm...
 
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