Help at&t galaxy s3 software update

[shefrn1]

juat got another software update and it totally messed up my phone performance again......please tell me I don't have to do a reset.....did this happen to anyone else.....getting very frustrated with a phone that i LOVED out of the box

 

[Frisco]

juat got another software update and it totally messed up my phone performance again......please tell me I don't have to do a reset.....did this happen to anyone else.....getting very frustrated with a phone that i LOVED out of the box

Hello shefrn. The factory data ("hard") reset is still the best way to "clean house" (along with a cache partition wipe via the recovery menu) following an OTA update.

If possible, doing the reset (after backup) prior to the update is also prudent.. two factory data resets; one before and one after, really washes the thing out and makes for a brand new-like device.

 

[shefrn1]

that's fine but personally I think it's bullcrap that you have to go that far...for the kind of money you pay for this technology and the at&t service there has to be a better way...

doing a factory reset is a PITA to get the phone back to running again..it was working perfectly fine before the upgrade......i am a mother of 2 who works full time and have limited time as it is....I'm pretty technologically savy but sometimes you need a degree to just get these phones to do what they are supposed to do....run!!!

sorry for the tangent....just feel very frustrated