I have my Galaxy S2 connected to Windows 10 laptop via Kies air. The charging/usb port on the phone is broken. I can see everything on the phone on my laptop now. But there isn't a clue how to save it to my pc. Is it already automatically saved since I can view it on the pc?
In Kies go into Tools menu and select preferences and that will show you where your backups are if you have successfully backed up your files. If your phone is successfully connected you should get a screen showing details of your device and memory use. At the top of the screen there are tabs one of which is backup/restore, select that tab and hit the backup button
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