Help Battery and charging issues

[phillyundead]

I just bought an s5 today for my brother. I'm already on my second dud in 3 hours. The first wouldn't charge. Then I took it back and it mysteriously started charging so I left. After getting back home I realized that even though it said charging it was dying rapidly anyway.

So they finally saw that and replaced it with another new one.

I boot it up and did nothing like installing apps or anything. Same problem. I assume it's the batteries but now T-Mobile is saying fire an insurance claim to get a refurbished s5 or pay a 50 dollar restocking fee.

Has anyone else had any similar problems?

 

[AZgl1500]

Um, you are NOT supposed to use any new cellphone until AFTER you have allowed the battery to charge for 24 consecutive hours.

I doubt the first phone or the 2nd phone was bad.

What you did is a real no-no for cellphone batteries. They need to be fully charged before you try to use them. Once done, then you can use the phone.

Put it on a charger and leave it alone for 24 hours. Quit trying to play with it.