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Black spot on camera and in photos

JimKnuckles

JimKnuckles

Android Enthusiast
I went on a trail today and I noticed a black spot in several photos in the same spot. I opened the camera app up and there it is

I've just noticed this, but I only see it in a photo I took 2 days ago, and today it was in every photo that I took with the main camera. It doesn't show in the telephoto lens

I posted a couple of the photos below, and screenshotted one zoomed in on the spot.

I just received that update, I'm not exactly sure when, but I'm thinking maybe it has something to do with it. I don't see anything at all in the lens

Anyone ever experience this?
 

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that has nothing to do with an update. ive 3 note 9s and just had the update (tmo) and i dont see any such debris on the lens. I took a photo of a white piece of paper with a camera app that lets me adjust iris/aperture.

that looks to be physical debris....
 
I did look with a flashlight and see nothing on the lens. Being that the phone is dustproof I don't know how mud of dirt could have gotten into the phone. have never even dropped this thing.

Its not huge, it's very small. If you look at the photos that I didn't look in on it, it's a small speck

Yes, the telephoto lens is separate. It's not there on the telephoto lens

Interestingly enough, if I put it on video on the main lens the spot is NOT there

Also, I shook the ever living hell out of the phone. If it was simply a piece of debris it would have been impossible for it not to have moved after shaking it as hard as I did
 
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well seems we are all at an impasse. the phone may be dust proof but there is debris inside from the usual manufacturing process, something could have become dislodged inside, etc etc. its hard to diagnose over the internet.

i dont think its a cause of a software update because I just had the same type of update and i have no such issue, and again I have 3 note 9s.

the phone is under factory warranty so perhaps its time to reach out to samsung. if this IS a physical issue with your lens, ou ma want to act on it quickly in case it gets worse.
 
I also think it's a foreign object, not sure how it made all the way to arrive there but it can happen, probably from the assembly line.
 
yeah the easy explanation is debris. But I just don't think it is. Why would it not be showing on video, but on the camera?

I took the SIM card tray out last night and blew into the phone so hard I can literally feel the back of the phone expanding out somewhat LOL .. and it is still there in the exact same spot.

I went ahead and called Samsung and they sent me packaging information to ship it to them. Now I just need to figure out what I'm going to do for another phone while that is gone. I usually have a backup phone but I do not currently
 
today said:
But not showing up noticeably in video IS curious.
Click to expand...
Maybe. Video always has lower resolution than still images. Sometimes it uses the whole sensor area at reduced resolution, but often the video image is a crop as well. And as the spot is near the top of the image a crop could cut it out.

I literally never use the video camera, but I just tested with this phone and when I switch to video the field of view is narrower (i.e. cropped). So if this phone is the same the debris hypothesis would fit fine.

Anyway that is a really unlikely pattern to be produced by a software bug. And it's hard edged, so more likely to be debris on the sensor than something on the lens (which would be out of focus, so blurry and soft-edged). It's a little surprising because I'd expect the camera to be a sealed unit regardless of the phone, but if something was left in there after manufacture and then moved onto the sensor that could fit. I can't be sure, but this feels more like something physical rather than software to me.
 
I just left my buddy's repair store. We took the back off. It's not debris, there is nothing on the lens, and it's still there.
Its Software bug...pretty weird!!
 
Honestly I couldn't see a spot in any of the pictures except the second one but I assumed you drew that to show where the small dot was. Seems like a dodgy pixel in your screen to me since it doesn't show in the uploaded pictures.

See what you mean now. It was always hidden behind the left and right arrows. It's not a gone pixel so ignore my previous post.
 
I have the same problem
On every photo I took with my galaxy so
The disappers when zooming
It's nothing huge but it's annoying
Any suggestions
 

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