Blank screen

[chukka63]

I've not got the 4.4.3 update yet but a couple of weeks ago i noticed that after taking my phone away from my ear and getting the dreaded black/blank screen,i could press the power button to liven up the screen.Previous to this,pressing the power button would just end the call.

 

[Rxpert83]

Sounds like the proximity sensor just isnt detecting when you pull the phone away from your head.

I'd try downloading an app like elixer2 and testing your sensor to verify its working. If it is, theres still a couple more things we can look at

 

[chukka63]

My point is it doesn't matter now what it is cos i can just press the power button to liven the screen up.I know others were having this issue and din't know if they were able to do the same thing to recover the screen.

 

[Rxpert83]

Power button should have turned on the screen.

If it hung up the call previously you likely had that option checked in the accessibility settings.

 

[chukka63]

I haven't changed the options