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Help block text messages from unknown senders

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Hello;
I have a Samsung Galaxy S5 Mini and I can't figure out how to block text messages from unknown senders-I have turned on the Spam Filter and this doesn't help. I had a Nokia Lumia before this and I did have this setting and all of my text messages from unknown senders would go into a separate spam folder so that I could check there if need be and ignore if i didn't.
 
Long press a spam message and you should have options, one of which is to block
 
Sorry, I figured it would be similar to my S4
On the screen displaying the list of texts, press the three dot menu button on upper right of screen, tap select, then select the text message from the list and then tap the circle symbol in the upper right of the screen.
 
When I select messages the only option I get is to delete. There is no circle symbol in the upper right of the screen.I am attaching photos incase they help. Screenshot_1.jpg.png Screenshot_2.jpg.png Screenshot_3.png
 
In the second pic there is "spam messages", tap that and you can select the option to block
 
OK You should move the unwanted text by marking it as spam and then when in the spam folder long press to block.
 
Pugs1957 said:
OK You should move the unwanted text by marking it as spam and then when in the spam folder long press to block.
Click to expand...
I cannot mark the text as spam that is the problem, I believe there is an issue with my menu button. When I press the menu button I get to move between recent windows/applications. Is there a way to reset this?
 
OK try shutting down the handset, remove battery, wait for 1 minute, install battery and reboot
 
If that doesn't help clear the cache partition. You won't lose data

  1. Power off your smartphone
  2. Press and hold "Volume up", "Home" and "Power" at the same time
  3. After the phone vibrates, release the "Power" button but continue to hold "Volume Up" and "home"
  4. Once the "Android System Recovery" screen appears, release all the hardware buttons
  5. Using the "Volume Down" button, navigate to and highlight "wipe cache partition"
  6. Press "Power" to select the option
  7. Once the cache partition has been wiped, "Reboot System Now" should be highlighted
  8. Press the "Power" key to reboot your device
 
I removed the battery that didn't work. Then I cleared the cache partition that also did not work. Here is what happens when I press the button on the left. My friend also has the samsung galaxy s4 and she sees what you are seeing but I can't. I believe this is because of the below issue but even when I keep pressing on it nothing happens.
http://www.androidcentral.com/samsung-galaxy-s5-menu-button-hidden
 

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That is exactly what I have been doing for the past hour and it is not working. The problem is that the phone number is blocked-the text message I want to block is from WATSONS which is a drug store. But I cannot block it because the number is blocked. Does that make sense?
 
Hi, yes it makes sense. If you block phone calls you still get sms.
 
OK Can you try rejecting calls and blocking SMS from Watsons?

Block Calls from a Phone Number:
1.While viewing the home screen, tap "Phone"
2.Press the "Menu" button and tap "Call Settings"
3.Tap "Call rejection" > "Auto reject mode"
4.Tap "Auto reject numbers" and press "Back"
5.Tap "Auto Reject List"
6.To add a number to the block list, tap the "+" sign
7.Enter the phone number you want to block
8.Select the blocking method. Tap "Exactly the same as" to block the specified phone number, or tap "Starts with" to block numbers from a particular area code or network etc.
9.Tap "Save"

Blocking Messages:
1.Launch the "Messaging" application
2.Tap and hold the conversation thread from the number you wish to block
3.Tap "Add to spam numbers" > "OK"

Block Messages via the "Messaging" App's Settings Menu:
1.Launch the "Messaging" application
2.Press "Menu" and tap "Settings"
3.Mark the "Spam Settings" check box if necessary
4.Tap "Add to spam numbers" and touch the "+" button
5.Enter the number you wish to block, or tap the "Contacts" icon and select a contact from your phonebook
6.Tap "Save" when ready
 
None of these work as I mentioned before-the phone does not recognise WATSONS as a phone number therefore you cannot block it
 
Sorry, I missed that! OK for SMS
open Messaging app.
Tap and then select Settings.
Scroll down to find Spam filter and then tap it.
If the spam filter is off, tap the ON/OFF switch to enable it.
Tap Add to spam phrases.
Add a phrase to the spam list:
Tap .
Enter the required phrase WATSONS
Tap Save button.
Tap OK button.
The entered phrase will be added to the spam list and all messages contains with this phrase will be blocked.

For calls

Open from the homescreen of your Samsung galaxy S5 the menu and then the Settings. Here you will find in the section "Applications" the button "Call". Tap this and then navigate in the menu next to "call rejection".

Tap at first "Auto Reject Mode" and checke in the new window, if "Auto reject numbers" is activated. If it is not marked yet, activate it now.

At next step go to "Auto Reject List", which now gives you the opportunity to put numbers on the so-called blocking list for calls. You already find here an entry with "Unknown". Set the flag in the checkbox behind it in order to automatically reject incoming calls on your Samsung Galaxy S5 received by unknown callers.
 
The spam filter is on.
As far as adding each unwanted sms by writing the phrase-there should be an easier way!
 
I agree and Samsung should offer a much better and easier option for blocking SMS AND calls. Thanks for your patience, I have learned from it, too ie I won't be getting an S5
 
"However, I would like to inform you that we can block incoming calls on the phone and there is no such option on Samsung phone to block text messages. At this point of time, I request you to contact your service provider and check if they have an option to block the contact itself"
UNBELIEVABLE!
 
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