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Bluetooth only plays mono

I recently bought a set of Bluetooth headphones that are worn around your neck. Upon pairing I realized it only streams mono music. I power cycled, unpaired and repaired and check the Bluetooth profile settings. I found that if I disable the phone audio it will stream stereo but once it enabled again, the sound will go back to mono. Just curious if anyone else has had these problems. Not sure if its hardware or software...thanks for the help...
 
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