Bluetooth Pairing

[Omniderb]

Had to reset my S5 and redownload everything from cloud. Now I can't get my bluetooth headset paired. It doesn't see my plantronics headset. Where do I put in the passcode?
Thanks,

 

[Lilybell2]

You don't say which Plantronics headset you have. I did reset my S5 recently and ran into some difficulty pairing my Jawbone bluetooth headset. In my case, it was simply because I wasn't doing it right. After much frustration, I finally consulted the instructions that came with the headset and found, much to my embarrassment, that I simply needed to turn off the device, then hold down a particular button and power on the device while holding down the button. As soon as I did that, my S5 popped up a field for the password to be entered and that's all it took.

I don't know about your device's problem, but it may be something just as simple.

 

[AZgl1500]

what he said ^^^^^

The headset must be powered OFF.
Put the phone into BT scanning mode
Then power on the headset and HOLD the power button until you hear it say "scanning" or words to that effect, then release.

you should see the headset's name pop up immediately on the phone.