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Help Bluetooth Problem in a 2011 Silverado

drjoe1998

Lurker
2011 Chevrolet Silverado and a Droid Turbo 2--stopped recognizing VOICE commands. The phone is paired, and I tried erasing and repairing. Here is what happens:

-I push the Bluetooth button on steering wheel, holding to access. The voice says Ready, I say Bluetooth, Bluetooth Ready, I say VOICE. Says OK, accessing "Droid Turbo 2". My phone opens up Google, I say "Call such and such", the voice says Thank You, Goodbye before it starts dialing. I have to use the phone with hands to complete the call. Kind of defeats the purpose.

Any help would be appreciated. I am running Android 6.0.1

Thanks in advance!
 
Actually, the same thing happens in a newer Suburban. I went into the Bluetooth Connection settings and noticed I am not allowed to check the box for Phone Audio? What is going on?
 
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