Bought Kindle book with audio but can't play audio, errors when buying again - Amazon Kindle

[Rob]

I bought a book along with its narration for three bucks extra and listened to chapter one. Now I'm trying to listen to audio and it's as if I never bought it.

If I click to buy it I get an error saying it cannot be purchased.

Is there any way to fix this?

 

[zuben el genub]

Was that from Amazon or the book?

Could be the rights to the book didn't include a sample. Or the cache in your Kindle is buggered. Clear that, clear book out of your account and try again to purchase.

Check with Amazon. Kindle is a closed source. They use their own formats.

 

[Rob]

Great suggestion - it worked!

I went into the device settings for the app and wiped all data. When I reopened the app it forced me to sign in again and let me resync my library. I then opened the book and it prompted me to download the audio... Successfully!

Simple solution but I overlooked the idea. Thanks a bunch! For others with this problem, make sure you're connected to wifi when you resync and download.

Side note: the book im "The life changing magic of tidying up"

 

[zuben el genub]

Great suggestion - it worked!

I went into the device settings for the app and wiped all data. When I reopened the app it forced me to sign in again and let me resync my library. I then opened the book and it prompted me to download the audio... Successfully!

Simple solution but I overlooked the idea. Thanks a bunch! For others with this problem, make sure you're connected to wifi when you resync and download.

Side note: the book im "The life changing magic of tidying up"

Not when a Vulcan has taken over the prime areas to store things.