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someone tried to reboot my phone because it was charging slow sow they pressed the power and volume up button at the same time now i get a blank lighted screemHello there!
Is the device fully charged I would assume? Have you tried to remove the battery, wait a minute or so, reinsert, then try to power it up again? (or is the battery even removeable?)
What are the events, if any, that led up to this issue? e.g.: phone died, phone updated recently, new app installed etc.
Is the battery removable?someone tried to reboot my phone because it was charging slow sow they pressed the power and volume up button at the same time now i get a blank lighted screem
yesIs the battery removable?
Well, if you haven't already, pull the battery, wait a minute, reinsert, and try to power it back up.
I'm not sure what you consider "basic stuff" but I would try to boot into recovery mode, and then clearing the cache partition only.i tried all the basic stuff