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Help broowser

marinny

Member
I spent 3 hours with a Samsung tech who concluded my Galaxy S5 needed to be replaced. The reason is that S voice does not work.
I have surfed and it seems it is a common problem.
Before I lose the phone for 12 days(business) is S voice an known issue or is my phone one that should be sent back for a refurb?
Thank you
 
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