Please help I have a Note 3 and I did have root access but no longer have root, but my system status still says custom and I still have custom logo on startup. When I try to update to Lollipop there is always a problem when installing. I believe it is my custom system status, I have reset phone to factory and cleared catch partitions and it does not fix problem. If anyone has any ideas please advised. I have AT&T Note 3
