Can send messages, but can't receive.

[Elouia]

I've tried googling but couldn't find any helpful answers.

The problem started yesterday. My phone's due date for minutes was due today and I bought the card today so it has nothing to do with running out if minutes.


Most of my messages send to people, but 0 messages get sent to me. Excluding two that were sent 30mins+ late.


Why is this happening ? Perhaps just a simple error with the networks right now ?
How do I fix it ?

It's a virgin mobile chaser. My calls work as well.


If I have to , I will call virgin mobile but I don't want to if it can be fixed by myself. >_<

Thank you!

 

[Dejmeister]

Same with my Evo V the past two weeks..

 

[miediev]

You coud try reactivating the phone, or pulling the battery while the phone is on and waiting 30sec to put it back in and reboot. Otherwise that's one of the things they should be able to fix when you call customer support.

 

[hiwatt]

You may want to try posting your location and zip code on their Facebook (Virgin Mobile USA) page. This way they can tell you if your area has an outage and save you from pulling your hair out. Trust me, last summer, there was an issue here in Chicago. I spent the first part of my morning pulling the battery and all that (and of course swearing), then finding out there was a local issue. By noon they had it fixed.

 

[Petrah]

You coud try reactivating the phone, or pulling the battery while the phone is on and waiting 30sec to put it back in and reboot. Otherwise that's one of the things they should be able to fix when you call customer support.

To add to that, if you pull the battery, also hold down the power button for 30 seconds. There is a legitimate reason for doing this with phones (someone who use to be a Guide here posted about it) but I cannot find the post. Pretty sure it was in one of the OpV forum threads though.

 

[mogelijk]

To add to that, if you pull the battery, also hold down the power button for 30 seconds. There is a legitimate reason for doing this with phones (someone who use to be a Guide here posted about it) but I cannot find the post. Pretty sure it was in one of the OpV forum threads though.

You hold the power button, after the battery is removed, because some power is still being stored in capacitors. This power is then used to keep some of the settings, settings that may be causing the device's problems. By pushing the power button after the battery is out, the power in the capacitors is quickly discharged and memory is fully cleared.