Calab
Member
Running a Dell Streak that I received from Rogers a few days ago. I have done the Rogers 2.2.1 update. I just noticed that the 3G is not working. I can't surf unless I connect to Wifi. No 3G icon in the status bar, etc.
I go into "Settings-> Wireless & Networks -> Mobile Networks -> Access Point Names" and I see the two Rogers APNs. Neither have a blue dot next to them. If I press either one, I'm taken to the settings for that APN. I press Menu and Save. Still no blue dot.
I've contacted Rogers and they are going to send me a new phone, but this really looks like a software issue. Any ideas what might be happening? I can't really say if 3G ever worked, since the first thing I did was set up WiFi.
Is it possible to reinstall the firmware on the phone? Does a reset to factory settings REALLY erase everything and put the phone back to "as new"?
Any ideas what I can do at this point?
I go into "Settings-> Wireless & Networks -> Mobile Networks -> Access Point Names" and I see the two Rogers APNs. Neither have a blue dot next to them. If I press either one, I'm taken to the settings for that APN. I press Menu and Save. Still no blue dot.
I've contacted Rogers and they are going to send me a new phone, but this really looks like a software issue. Any ideas what might be happening? I can't really say if 3G ever worked, since the first thing I did was set up WiFi.
Is it possible to reinstall the firmware on the phone? Does a reset to factory settings REALLY erase everything and put the phone back to "as new"?
Any ideas what I can do at this point?