Help can't hear callers but speakerphone works

[fuamnach]

Callers can hear me but I can't hear them - UNLESS the speakerphone is turned on. Could this be a mechanical problem with the ear speaker?

 

[marciana]

The same thing happened to me back in may. I'd always have my headset on hand because I didn't want to have my phone on speaker for a phone call. I don't know why it happened but within two weeks the problem went away by itself. Try to see if the problem goes away for you, too.