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Can't multi-upload pics

Pi

Member
i just got this phone.
im trying to multi-upload pics to website by connecting the Moto E4 to desktop, then using that website's upload feature.

error msg:
'Cannot open multiple items from this location. Try selecting a single item instead.'

it works fine with my old android v5.1 phone but i can't with this phone.
i can only upload 1 pic at a time.

i have 'developer options' on, and the usb settings is set to MTP (media transfer protocol).
do i have to format the SD card as internal storage for it to work like my old phone?

How do i upload multiple pics at once like my old phone?
 
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