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Can't receive calls in sim1 when data is active in sim2
- Thread starter Ibanga
- Start date
Sounds like that Oppo phone is what's known as "Dual SIM Single Standby (Passive)", meaning it only have one SIM active for calls and/or data at a time.
Nothing can do about it apart from upgrading to a "Dual SIM Dual Active" device, meaning it can use both SIMs for calls and/or data simultaneously.
More information here:
Nothing can do about it apart from upgrading to a "Dual SIM Dual Active" device, meaning it can use both SIMs for calls and/or data simultaneously.
More information here:
Last edited:
vinpartyrental
Lurker
The issue you're experiencing, where you can't receive calls on SIM1 when data is active on SIM2, might be related to the specific settings on your device or the limitations of your phone model. Here are some general steps you can take to troubleshoot and potentially resolve the issue:
- Check Network Compatibility:
- Ensure that both SIM cards and the phone itself are compatible with the network standards in your region. Some devices might not support simultaneous voice and data on both SIM cards.
- SIM Card Settings:
- Check the SIM card settings on your device. In some cases, you may find options related to data and voice preferences for each SIM card. Ensure that voice calls are allowed on SIM1 while data is active on SIM2.