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Can't receive messages from banks? Help please.

apple2005

Android Enthusiast
Hi all,
I beg pardon if I have posted in wrong forum but :
I am having a Chinese phone called coolpad 9976A. I received it few days back.
The problem is that I can't receive any text messages from my banks which is required for log in. I can receive text messages from contacts but not from banks. There is no blocking application on the phone. What could be the reason? And how to correct this problem as this is very important for me. Thanks.
 
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