Hi all
I have a Samsung Note 5 that I bought from Rogers in Canada. Called Rogers, got unlock code, inserted a SIM card from a different carrier, entered it, and got message:
"SIM network pin blocked. Enter Sim PUK code."
Call the other carrier to get the SIM PUK code, entered it, and got the same message. Also put in the master unlock code from Samsung.
Spoke with both carriers' tech support multiple times and they cannot figure out how to get phone unlocked and unblocked.
Appreciate any ideas.
I have a Samsung Note 5 that I bought from Rogers in Canada. Called Rogers, got unlock code, inserted a SIM card from a different carrier, entered it, and got message:
"SIM network pin blocked. Enter Sim PUK code."
Call the other carrier to get the SIM PUK code, entered it, and got the same message. Also put in the master unlock code from Samsung.
Spoke with both carriers' tech support multiple times and they cannot figure out how to get phone unlocked and unblocked.
Appreciate any ideas.