Can't update from 6.0.1

[cedlong]

Hi, my HTC One M8S is running 6.0.1. I believe there are newer versions of the operating system, but when I go to About>software updates, nothing shows up except an update to HTC Sense (which I don't want, and therefore haven't updated).

Is it possible to update to the latest version? How can I do that?

Thank you.

 

[lunatic59]

Was this purchased through a carrier? Many times the carrier will handle the updates. If they didn't specifically update the M8s that particular method won't work. You'll have to update manually to a generic version, if possible.

 

[kate]

Welcome to the site

Also, the M8s was released with Android Lollipop 5 and was a midrange phone so it's possible it only received one upgrade to 6.

A quick search didn't find anything saying it was upgraded to 7, did you see an article or post saying it did?

 

[Hadron]

Same here: I can find nothing that suggests anything later than Android 6 was ever released for the M8s. And I've not only looked for official software but also custom ROMs based on it (which would certainly not stick with an earlier Android version than the official releases).

In general if you don't have anything showing in the software updates menu your only option is to find a compatible RUU (ROM Upgrade Utility) with newer software. "Compatible" is important: unless you have modified the phone (specifically gained S-Off) a carrier-branded HTC won't accept software that doesn't have the same carrier, an unbranded phone won't accept software intended for a different region, etc.

If you are prepared to root the device (not everyone is up for such things, and it may mean that some apps stop working so do your research first) then looking in the XDA development forum for this model I can see ROMs based on more recent versions of Android. But those based on more recent versions seem to be based off AOSP sources rather than HTC firmware, so there would be a change in interface in addition (you lose the HTC Sense interface and all HTC apps).