Help Can't use my apps

[confused13]

My phone settings wouldn't allow me to remove my lock screen, so I went and cleared all trusted credentials. Which apparently was a mistake because now I can't use most of my apps (Netflix, google play store, etc). Maybe the two aren't connected, but it just seemed like they would be to me. Don't know what to do to be able to use the apps again.

 

[Thom]

Welcome to Android Forums.

What phone do you have and is it root-ed?

... Thom

 

[confused13]

It's an HTC desire 626 and I don't know if it's rooted.

 

[Thom]

For Google ... can't you go to Settings/Accounts and add your Google account again?

... Thom

 

[confused13]

My Google account is still on there, it just says "check your connection and try again" every time I go to open it. Same with Netflix and a few others.

 

[Thom]

Here is a pure GUESS on my part ... I have never done it ... I assume you have to register a new account.

... Thom

 

[confused13]

Thank you, I may try that!

 

[girolez]

Hi

Have a look here: https://support.google.com/nexus/answer/2844832?hl=en

You need to re install the certificates otherwise sites/apps using https won't work. I have not had time to research where you get them from yet...