joephoton
Newbie
What is the deal?
I have 90 photos taken with my Photon plus a few videos. And a couple dozen photos taken with Paper Photo ap.
I have transferred all the files to my computer (Windows 7) but I cannot open any of them to view. I have tried with about four different windows photo viewing programs, including Windows Photo Viewer and Xn View.
I always get an error message when trying to open a photo that I have transferred from my Photon. The computer says they are jpeg files, but nothing will open them.
I get an error message such as:
Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer.
Xn View gives me a similar error message, but it is more like telling me to go to some menu within Xn and tell it to open unrecognized file format.
I can't believe it is a software problem (i.e., that Photo Viewer and/or Xn View need updating), if these photos from the Photon are just jpeg files.
Anybody?
I have 90 photos taken with my Photon plus a few videos. And a couple dozen photos taken with Paper Photo ap.
I have transferred all the files to my computer (Windows 7) but I cannot open any of them to view. I have tried with about four different windows photo viewing programs, including Windows Photo Viewer and Xn View.
I always get an error message when trying to open a photo that I have transferred from my Photon. The computer says they are jpeg files, but nothing will open them.
I get an error message such as:
Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer.
Xn View gives me a similar error message, but it is more like telling me to go to some menu within Xn and tell it to open unrecognized file format.
I can't believe it is a software problem (i.e., that Photo Viewer and/or Xn View need updating), if these photos from the Photon are just jpeg files.
Anybody?