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casio commando 4g lte shut off

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Android Question

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I have the new Commando 4g LTE. I have been experiencing the phone shutting down on its own. It will not power back up by pressing the power button. I have found the only way to restart it is to remove and reinsert battery. I am self employed contractor and cannot afford phone to shut off. Any one experiencing this? I took it to Verizon and they say it is software problem and tell me to contact Casio. As it is the weekend, CS is not available till Monday.
 
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