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Help Caterpillar (CAT) S50 Switching Off Issue (Possibly A Sensor)

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Hi recently got the CAT S50 from Catepillar.. I have had issues of the phone switching off while my phone is in my pocket or 'covered' ...with a duvet covet...not sure if the screen is switching off or the phone itself...then its a struggle to get it back on. Either holding the power button for much longer...like 10-15 seconds usually switches the phone back on, or plugging it into the charger gets it back on.
There is nothing wrong with the battery life...because when it comes back on the level is still the same and overall the battery life is decent.

I have scouted the net and come to a conclusion that it might be the proximity or ambient light sensor...that detects a 'phone in pocket' or something but dont see any option on the phone for these, so now i downloaded proximityscreenoff lite from the playstore and will do more tests...

Anyone with any Android phone...have you had this problem?
Please Assist Guys!

Thanks!
Harry
 
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