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be clear about you needing a uicc/lte card and not sim card. many store employees would get confused i imagine...
Whoever is in charge of employee training on the Mothership should be crucified.
I am not sure I have seen Any Other customer no service reps who know Less about what their company has and doesn't have than the average Metro employee.
I even went into a the Corp store in G-ville on a Sat night 2 months ago. 2 guys in there, store empty as the tombs. They actually looked bored as hell. I asked if they had any phones hooked up to the new network. Nope. Bingo, scratch one sale.
2 Auth dealers near me have clerks with barely even Smart phones, all on CDMA. No GSM phones activated at all in the store.
Sure Metro has advertised the hell out of the new network, then fell right on their faces by having basically A Total Vacuum on it AT their stores.
They solidly Deserve to still have HALF their customers straggling on CDMA at the beginning of next year.
Bruce in Ocala, Fl
That's why I decided to go ahead and take a trip to a corp store instead of doddling around with the authorized dealers... They know nothing about the new phones they're selling now, let alone a phone that they carried 7 months ago.
We usually know more then the corporate stores thank you very much, maybe not in your neck of the woods, but around here, we usually know way better.
That is great you have an eye for talent I know a few mom and pop guys and girls who are just pretty faces. when a metro employee buys the white s3 because it is white... Not knowing the end of CDMA soon well Ha ok
I don't expect them too, just saying I don't trust their judgment. What I so expect is employees that know what they are selling rather than pushing the most expensive. Reminds me of GameStop employees that can tell when I walk in the door not to waste my time with pushing madden and call of duty, but listen first and point me in the direction of shin megami tensei.But why should these mom and pop guys and girls who are just pretty faces cater to the typical online poster?