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Chats not being saved on my phone

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Android Question

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Phone Model : Sony Xperia Z
Carrier: Airtel

I use the Gmail app in the phone. Earlier, the chats (gtalk, now hangouts) along with the mail used to be synced with my Gmail account. I can see when a new mail has come, also, check the chat history to check for any details. Now, although, the mail is being updated or synced, the chats aren't. It's not being updated since 4 months. How do I sync my chats to see on my phone. Appreciate a solution.
 
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