checking the quality of your internet connection

[Android Question]

I sometimes got this problem when i reboot my note 3. My wifi just stuck in checking the quality of your internet connection & does not go through to connect. I tried different wifi but still the same thing. All i can do at the moment is reset to factory settings then all will be well but it just keeps on occuring that keeps me upset to restore all files and apps.

 

[SolApathy]

Hello and welcome to android Forums. My name is SolApathy & I will be assisting you with your question submitted through the guest “ask a question” service! We would like to welcome you to our forums; we look forward to assisting you today!

The first thing I would try is resetting your router to insure there are no issues there. Even if you have multiple devices that are working fine, a router can experience issues with just one. A power cycle of the router usually resolves this.

If the problem still exists I would download Wi-Fi analyzer from the play store, install it and see if any other routers are using the same Wi-Fi channel and possibly causing interference. If this is the case you can log into your router and change the Wi-Fi channel and hopefully your problem will be resolved.

I hope this answer has assisted you with your issue! Please note that if you have any questions you can easily resubmit another question using the same “ask a question feature” and one of our staff experts will quickly assist you. If you prefer to have an interactive response please feel free to register with android forums. It is free and we have a wonderful community that is dedicated to helping each other with any questions you may have!

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[krischik]

If the problem still exists I would download Wi-Fi analyzer from the play store, install it and see if any other routers are using the same Wi-Fi channel and possibly causing interference.

Probably works on a Note 3. but on a Note 12.2 which only has WiFi this is a bid of a problem.

For me another case of to OS becoming to to helpful.

On the Note 3 I switched &#8220;Automatic Network change of.&#8221;. Which is another way to fix this problem. But the Note 12.2 does not have that setting as WLAN is the only means to connect to the internet. Which makes checking the quality of the connection so some useless.

Do I really have to make a factory reset now? What a pain.

 

[Rob Y]

Let's take a look at the mechanism behind this "checking the quality of your internet connection" (how it is done).

Similar to the common internet speed connection test, you will need two ends to accomplish the "connection quality test". One end is your phone, the other end has to be a server somewhere on the internet. When you establish the Wi-Fi connection with a router, your Wi-Fi program/application in your phone sends a query to the sever asking "how is my connection speed?" If the server returns a value below a certain threshold, then your Wi-Fi program in the phone says "connection speed is too low" and refuses the connection. But if the server is down or unreachable (the network to the server has problems), then you will not get a reply, and so your phone is stuck in the "checking" mode.

I don't know why they think this is a useful feature (this is up to the Samsung developers' wisdom and sometimes it is not so wise). Note that Android is an open platform, cell phone manufactures make their own twist by adding features to it, so there are tons of variations of Android. When the Samsung developers added this feature, they probably think their server is never down / always reachable.

I know this is done by the Samsung developers because my brother has a Google phone which is also an Android phone. One day we stopped by a remote McDonald's which has a slow internet, his phone can connect but not my Samsung Galaxy S3.

Sometimes you can only work with a slow connection, in this case we all know we have to wait for the web pages to download. The Samsung developers might think adding this feature will prevent users thinking their phone is "slow" when connected to a low speed Wi-Fi, but that's a very naive, if not stupid, thinking.

SolApathy's answer above only blames on your router, it is a typical "pointing fingers at others" practice which is not always helpful. He even suggested you to download an Wi-Fi analyzer, absurd!! (I don't think I will ever need to analyze a McDonald's Wi-Fi connection.)

I will urge the Samsung developers to drop this useless feature, or at least PROVIDE AN OPTION for users to turn it on/off.

On the other hand, you can always switch to a non-Samsung phone which is what I am going to do.