Go into you phone settings in the "About Phone" and let us know :
1.) Model Number ? ___________
2.) Firmware Version ? ___________
3.) Baseband Version ? ___________
4.) Kernel Version ? ___________
5.) Build Number ? ___________
Also do you have a T-Mobile Data plan on your
PayAsYouGo or FlexPay Plan? ________________
Carrier ? _______________
Country you are using your phone in ? _______________ (we know that not everyone is from the US)