Help connectingA21s to Android File Transfer

[Ken Ledger]

i recently bought a Samsung A21s, as i was setting it up i connected to the Mac all ok. A couple of days later it would not connect. The phone window that pops up asking you to choose, charging, media, file transfer does not appear now.
I looked into the developer section and set it to debugging mode but still no connection.
I have wasted two days contacting Samsung who told me to install Smart Switch, that was useless it's for backing up and restoring the phone data not file transfer.
Has anyone worked out why AFT no longer works.

 

[Dannydet]

It seems as there may be a flaw with android file transfer for Mac... As others are experiencing the same problem.
Hey if worse comes to worse, install Google photos on your android and let it backup your photos on your phone first.
Then simply open a browser on your Mac and go to photos.google.com
Enter your Gmail credentials and fetch your photos directly from there. No cable needed.

 

[Ken Ledger]

Cheers will do that though i hope they get a fix for this, soon