Connection Problem

[spiz]

Hey guys... my wife's BH2 is having connection problems. When using 3G/Edge/etc... she's unable to access anything that requires a connection. Facebook, her weather widgets, gmail, browser, etc...

I assumed a factory reset would work, but is there anything I can before resetting? Thanks!

Edit: Nevermind. Apparently I can get connection now. Facebook for Android is still giving me that connection prob.

 

[megabiteg]

Try disconnecting the battery for 5 or 10 min after the factory reset, that sometimes helps.

Also, has to phone suffered any drops? if the above doesn't help you might want to consider in-store technical support.

Let us know if you have any progress.