Help contact ringtone help

[steveh1063]

i bought A SANYO Zio M6000 from Cricket
i am having trouble getting my sons ringtone to stay assigned and my wifes phone also.
i have ringtones assigned to them,but when they call me it goes to the default ringtone.
i have tried everything from editing to deleting readding them.
i have others who call me and the ringtones assigned to them work fine.
anyone else had this issue if so can you help me or tell me what i need to do.

 

[fauxfire26]

Are they saved to the phone or ur SD card? Sometimes when they're saved to the SD card they don't initialize right an android will default to the original ringtone.