Could I Get Some Help, Please ??

[amorg777777]

Good Evening All,

I am a "newbie" in the smartphone arena. I had a BB Curve year's ago
(but I would not really say it was "smart"). I have a T-Mobile Samsung
Exhibit II 4G phone (Pre-Paid). I have used it on my wi-fi signal in my
house a couple of times. I just looked at my T-Mobile Acct and it
showed that I had used 27 minutes of my alloted 100 min Pre-Paid card.

I immediately call a CSR at T-Mobile and asked why was 27 min
showing USED on my account. Because I only used my calls on my wi-fi
(home) connection. She stated that the Wi-Fi calling feature is used
ONLY to "enhance" my voice signal NOT instead of my voice signal.

And that I will always get billed for all of my calls - EVEN if I am using
my wi-fi connection. No one explained that to me prior to my
purchase, other than it has feature called Wi-Fi Calling.

Anyway - is there any Android app that works well AND will let me
make (FREE) Voice calls over my unlimited DATA plan ??

Any help and assistance will be greatly appreciated. TIA, amorgavan.

 

[alpha0990]

Skype. Not perfect but free calls.
Criminal what the woman told you if true.

 

[Crashdamage]

It's true. The built-in wifi calling is intended to assist in poor signal areas and does use minutes. I wouldn't call it a criminal offense but they should make it clear how the service works. On the positive side, at least they offer it.

And speaking of weak signal help, if you have a weak signal at home but no wifi or just don't want to have to mess with wifi calling, you can contact T-Mobile's retention department and you should be able to get a home signal booster unit for no charge. I have one and it works well.

Anyway, back to the original question...I think a combination of Google Voice and GrooveIP will do it.