Hi, according to your description, there may be several reasons:
1. Your Android phone has too much cache, and when the phone is too cached, the app will run slower and crash.
2. There are too many running programs in the background of your Android phone. The closed app just exits the desktop and is still running in the background.
3. The application is not compatible with the system. A low version of the app is not compatible with the phone's system, or the phone system version is too low that cannot play the game, which will cause a crash.
4. Missing data package. Crash is also caused by the lack of data packets when running the game. This can happen if the packet .obb file is deleted by mistake. Like most game of Gamaloft, if you lost .obb file, it will crash.
If you don't plan to change a mobile phone, you need to clean your phone often:
1. Navigate to Settings on your phone. Setting>>Apps>>Choose the app you don’t like>> uninstall or force stop.
2. Navigate to Settings on your phone. Setting>>Storage>>Cached Data.
3. Use File Manager to free up your storage. It can simply delete cached files, along with miscellaneous files that are larger than 10 MB. The Boost option can closes apps you’re not using that are still running in the background.
4. The last thing to say is that for Android phones, restarting the phone can solve more than half of the problems. When your device has been running for a long time, and if it is a low-end phone. Rebooting the phone will erase all blocked apps and fix freezes and crashes on apps on Android devices.
Hope this help you.
