Help Daily Mail app fails to update

[JBentleyR]

The Daily Mail app works perfectly on my Android phone, but periodically it will not update the articles. The list of articles I have been reading one day sometimes remains the next day, even if I click 'Sync all favourites'.
The only way I can correct this is be uninstalling the app and re-installing. Then, of course, I have to re-register in order to post comments.
Is there a permanent way of ensuring the app is always able to update, please?

 

[srglassw]

I've had issues syncing data on my Galaxy Tab E 9.6 tablet running Android 7.1.1 when Power Saving mode is enabled, which by default restricts background network (Wi-Fi) usage. Disabling Power Saving mode or customizing it to allow background network usage has always resolved my sync issues.

What device and Android version are you having this issue with?

 

[JBentleyR]

Thanks for your response, srglassw.

No, I don't use Power Saving mode unless the battery is becoming quite low, so I don't think that can be it.

Now the DM app is working properly again (for the time being) I do often get a message that 'the app has stopped working', and find that seems to happen when the article list is updated.

It's an LE Nexus 5

Android version 6.0.1

 

[JBentleyR]

And again this morning. Won't update.
I had to delete the app and re-install again!