You can only delete factory apps if your phone is rooted. Sometimes it isn't advisable to delete factory apps as there are some that tie into other phone functions and deleting them can have adverse consequences for the smooth operation of your device.
Many people choose to disable apps instead and that can be done by going into yous settings menu, choosing 'Apps' and disabling them from there.
If it's a matter of needing to delete apps to free up space then the best thing you can do is to register on here and go to the forums dedicated to rooting your particular device and asking the questions in there. That way we can give you ongoing interactive help with your problem. You can register by using the link in my signature below and it's well worth doing as the wealth on information on this forum is huge!
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