radiation0512
Lurker
So my company just switched over from Gmail to Outlook. I'm the manager of my department and we've been given the option to add the Exchange accounts on our personal mobile devices. I have successfully added multiple android (newer devices) users accounts without any issues.
Following the steps > Add account > exchange activesync > manually input correct info > grant permission for device administrator and all checks out fine for them..
My problem is whenever I follow these same steps, I never get the popup to grant device administrator privileges and it ends with going to the email app and no sync. Our IT department is hardcore Apple and not much help.
So far, if tried every possible setting I can think of even did a factory reset and tried the same before installing non-core apps. I've had an exchange account previously from another email account soni knowing will work.
Any idea?
Galaxy Note 9 - stock.
Following the steps > Add account > exchange activesync > manually input correct info > grant permission for device administrator and all checks out fine for them..
My problem is whenever I follow these same steps, I never get the popup to grant device administrator privileges and it ends with going to the email app and no sync. Our IT department is hardcore Apple and not much help.
So far, if tried every possible setting I can think of even did a factory reset and tried the same before installing non-core apps. I've had an exchange account previously from another email account soni knowing will work.
Any idea?
Galaxy Note 9 - stock.