"Device is partially supported..."

[Ivan Berger]

I'm trying the Smart Tutor app, but when I open it I get:
"This device is partially supported (all features are available except screen sharing)."

What does it mean and what should I do about it?

 

[psionandy]

Use all the features apart from screensharing?

(and if screensharing is an important feature, you may need to do that bit on a different device)


(I assume you're talking about this app https://play.google.com/store/apps/details?id=com.rsupport.rs.activity.rsupport.aas2&hl=en_GB )

 

[Ivan Berger]

Yep, that's the app -- but I just noticed the blurb says it's for Samsung; I have an LG. And since I don't recall who suggested I get the app, or why, I think I'll just uninstall it.