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Dialer & random app crash

I recently did a factory reset on my S5. After doing so the ph dialer app has been crashing randomly when akin or receiving calls. The really irritant thing is that the only way to stop the notification from showing is restart the phone.

A Samsung employee recently told me to delete the old acct. I tried this and it helped a bit. The other strange thing is that one of my old apps started crashing. Clearing the apps crash has partially solved the issue. By the problemis is in resolved. Next step is try and clear phone cache and then do factory reset.
 
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